A client is the most vital factor for a business. You chalk out your strategy, make your plans or draw a roadmap, keeping your target-clients in your mind. One satisfied client becomes the greatest promotion for your business. So, having him in the loop always and fulfilling his expectations during the different phases of your business-deal with him is paramount.
If you want to understand all the expectations of your client and want to meet them in entirety, the basic strategy should revolve around communication, regularly and at different levels.